Services that make a difference

At CRF, we are focused on operational excellence and high quality of service.

The pharmaceutical industry understands that deploying any compliance or electronic solution to the patient is more than just technology: it is about the correct process to design, deploy and manage the solution across the needs of the participating stakeholders and countries.

We understand that too.

Our experience of implementing some of the industry’s most complex and extensive programs: our largest program included 38 countries in one single deployment, has provided us with the background and knowledge to design the best solution for your circumstances.

The iPrompt™ solution utilizes the proven technology infrastructure that CRF Inc. has designed, built and constantly updated since 2000 to serve the pharmaceutical industry in deploying electronic solutions direct to the patient.

This includes:

• Program analysis and experience-based program design
• Comprehensive project management and reporting
• Responsive issue resolution
• Email and telephone helpdesk to participating doctors, local country affiliates and potentially patients
• Logistics
• Localization
• Secure program hosting
• Local regulatory interactions based on experience across 58 countries
• Regulatory compliance on the use of electronic solutions in patient communications
• Telecommunications infrastructure
• Training materials and events
• Graphical web design

Most importantly, CRF Inc. and its processes are dedicated to providing a responsive, efficient and effective service for the regulated pharmaceutical industry and its customers.

Our technology is fully compliant with all applicable regulations on a global basis.